Return and Refund Policy

Important Return Info

  • Return window: You have 30 days from the day your order arrives to request a return.
  • No hidden costs: We accept approved returns with zero restocking or handling fees.
  • Quick refunds: Once your return is approved, we process the refund within 7 days.
  • Sending it back: Return shipping is the customer’s responsibility. We recommend using a tracked service for safe delivery.

Eligible Items
Only items that are unused and in their original condition can be returned, with tags and packaging intact. Worn, damaged, or mishandled items are not eligible. Returns after 30 days cannot be processed. Start your return by emailing support@miami-style.com.

How to Return
Send us your order number, the item, and a short reason for the return. Include photos if there’s an issue. Once approved, we’ll provide the return address and step-by-step instructions. Pack items securely, preferably in the original packaging.

Refund Process
Refunds go back to your original payment method. Depending on your bank, it may take up to 7 days to show. Shipping costs are non-refundable. We’ll notify you once the refund is complete.

Exchanges
Looking for a different size, model, or version? Email support@miami-style.com with your request. If approved, we’ll send return instructions. Once we receive and check your original item, we’ll ship the replacement if in stock. If not, a refund will be issued.

Order Cancellations
Email support@miami-style.com as soon as possible to request a cancellation. Orders not yet processed may be canceled. If processing or shipping has started, cancellation isn’t possible, but returns can be requested after delivery.

Damaged or Wrong Items
If your order arrives damaged, defective, or different from what you purchased, email support@miami-style.com with your order number and clear photos of the item and packaging. We’ll review and guide you on a replacement or refund based on availability.

This policy operates under our Terms of Service.

Contact Us

Customer Service Hours:
Monday through Friday: 10:00 AM – 5:30 PM EDT

Email: support@miami-style.com

Store Name: Miami Style

Address:
205 SW 5th St
Homestead
FL 33030
United States